Great Leaders Make It Superior Before Growing
Who doesn’t love to see a successful product launch? Who would think that having a record- breaking month in sales is bad? Did I get your attention? Success can ruin the growth of an organization when there isn’t proper evaluation as to why there is positive momentum. The tendency of many leaders is to focus on why something didn’t go so well. Of course, this is an important thing to do. But ONLY focusing on the failures and not evaluating why you were successful in a particular campaign is detrimental to business growth.
Know why you are superior at delivering your offering and your customers will demand that you grow and give them more of it.
We know the importance of having a culture of trust as a key value for your organization. Great leaders encourage a free flow of communication from the person that is fulfilling orders to the ones that are involved in customer retention initiatives. Clarifying what success is to your organization will establish benchmarks to measure future successful initiatives.
Define Success and Clarify Why There is Momentum
Great leaders optimistically come to work with the attitude that things can be better. Having this positive mindset opens up more opportunities individually -to become superior to your competition. Communicating with staff and clarifying or defining what’s successful, will give great insight about why there is positive momentum. Focusing on what went wrong all the time, makes it difficult to repeat success. Define the win by looking at what you’re doing right.
Evaluate Before Growth
Because you have defined success of an engaged employee and what it means to the organization, you have the clarity to evaluate. Get a reality check and make sure that good performance is measured along with under- performing systems and deliverables. Evaluate the organization with employee feedback on departmental performance.
Finally, keep in mind that the longer that a leader is entrenched in the culture the more difficult it can be to see possible blind spots. Having a fresh set of eyes like those of a coach is another way to get an accurate evaluation before growing in a particular direction.
No matter how accomplished or happy we are, we all have areas of business that could use some improvement. Less than a decade ago we could take a product to the market and sell it for five years. Today a new product becomes obsolete in six months. Being able to pivot with strategic innovation is critical. Have you had a business operations reality check in the last three months? Take Eric Miller’s FREE Business Systems Evaluation and get a reality check. Don’t get left in the dust of your competition.
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